Senson Privacy Policy

This Privacy Policy ("Policy") explains how Sensa Something Inc., a Delaware corporation, ("Senson," "Company," "we," "us," or "our"), collects, uses, and discloses information about you when you access or use our websites, mobile application, connected devices, software, firmware, and any related services (collectively, the "Services").

Certain features of the Services use third-party artificial intelligence ("AI") service providers and models, including Grok, to process user inputs and generate AI-assisted content, as described below.

IMPORTANT NOTICE: Our Services involve sexually oriented content and AI-driven interactions. We process highly personal, sensitive information. By using the Services, you acknowledge the processing of this data as described herein. If you do not agree, please do not use or discontinue use of the Services.

1. Information We Collect

We collect information directly from you, automatically when you use the Services, and from third parties.

A. Information You Provide

The information that we collect and may store includes:

Account Information

• Email address, username (nickname), password, age confirmation
• Optional profile details you choose to provide

Content Interactions

• Messages, scenes, prompts, choices, preferences, and other content you input
• Interactions with AI-generated characters, scripts, or storylines
• Voice recordings if you enable voice features
• Feedback, reports, ratings, and communications with support

User inputs, including text prompts and voice inputs (if enabled), are processed through third-party AI service infrastructure (such as Grok) to generate responses requested by users.

Transaction Data

• We receive confirmation of purchases, subscription status, and transaction records from third-party payment processors (e.g., Stripe, App Store).
• We do not store full payment credit card numbers.

B. Information Collected Automatically

When you use the Services, we collect:

Device, Connectivity & Technical Information

• IP address, GPS data (real-time), VPN status
• Device identifiers, operating system version, and app version
• Device connectivity with Senson hardware or cloud-based AI infrastructure, such as Grok, where applicable
• Log data, performance metrics, crash reports

Usage and Interaction Data

• Interaction activity within the app, including features accessed, content viewed, scenarios engaged, and navigation patterns
• Time spent, frequency of use, session duration, listening duration, dwell time, likes, and similar engagement metrics
• App entry and click events
• Search queries within the app
• Date/time of access

Cookies & Tracking Technologies

• Cookies, SDKs, pixels, and similar technologies used for authentication, personalization, and analytics

See our Cookie Policy for more information.

C. Information from Third Parties

We may receive information from:

• Authentication partners (if you use third-party login)
• Analytics and measurement partners
• Marketing or attribution partners
• Device manufacturers for pairing and functionality purposes
• App stores regarding downloads or subscription status

2. How We Use Information

We use your information to operate, maintain, and improve the Services, including for the following purposes:

Provide Core Functionality

• Operate the app, website, devices, and AI-assisted interactions
• Maintain your account and preferences
• Process user prompts and inputs through third-party AI models (e.g., Grok's AI models) solely to generate the content you request.

Product Improvement and Analytics

• Enhance system performance and functionality, including through analysis of Service usage
• Fix bugs, conduct analytics, and optimize system performance

Personalization

• Use preference and interaction history to recommend content, scenarios, or characters
• Customize your in-app experience

Communications

• Send service updates, account notifications, and security alerts
• Send marketing communications where permitted with opt-out options

Safety & Legal Compliance

• Detect and prevent fraud, misuse, or unauthorized activity
• Enforce our Terms of Service
• Comply with legal and regulatory requirements and lawful requests

AI Processing & System Improvement

• The Services use third-party AI service infrastructure, including Grok, to process user inputs (such as prompts, conversations, and optional voice recordings) and generate AI-assisted content and responses.
• User inputs are transmitted to and processed by third-party AI models solely for the purpose of providing requested AI outputs, and such processing is subject to the applicable terms and policies of those providers.
• Senson may retain user-generated content for purposes such as service operation, safety monitoring, abuse prevention, debugging, and legal compliance.
• Senson may use aggregated or de-identified data to improve system performance and functionality.
• Any data used for system improvement is subject to safeguards intended to prevent it from being reasonably linked back to an identifiable individual, where required by applicable law.
• Where user-generated content includes sensitive personal information, such information is subject to de-identification or masking procedures prior to storage and remains subject to users' rights under applicable law.

Voice Data

• Voice recordings, if collected in the future, are not used to create voiceprints, identify users, or authenticate identity, and will not be used for system or AI training unless expressly disclosed in an updated Policy.

Location and Access Controls

• Device and location-related information (including IP address, real-time GPS data where enabled, and VPN status) is used to determine user region and enforce geographic access restrictions.

3. How We Disclose Information

We may disclose information in the following situations:

A. Service Providers

We share information with trusted vendors who perform services such as:

• Cloud hosting
• AI service infrastructure
• Analytics and measurement
• Customer support
• Payment processing
• Device connectivity and firmware operations

These companies are authorized to use information only as necessary to provide services to us and are subject to confidentiality and security obligations.

B. Affiliates

We may share information with our affiliates for internal business operations.

C. Authorized Access by Personnel

Authorized personnel, including a limited number of employees or contractors located outside the United States, may access personal information only as necessary to operate, maintain, and support the Services, subject to confidentiality, access controls, and security safeguards.

D. Legal and Safety Requirements

We may disclose information if required by:

• Court of competent jurisdiction, subpoenas, applicable government orders, notices or requests
• Compelling need to protect the safety, rights, or property of Senson, our users, or third parties
• The need to investigate and prevent fraud, misuse, or illegal use of Services.

E. Business Transfers

Information may be transferred in connection with a merger with, sale to, financing by, or acquisition of all or a portion of our business by relevant third parties.

F. With Your Direction or Consent

We may disclose information when you instruct us to do so or otherwise consent outside the scope of the above authorizations.

G. Public Content

If you create or opt to share public scenes, stories, or characters, such content may be visible to other users. Content that you make public or share with others will not be treated as private, and you accept all responsibility and liability for such actions and will indemnify us for tort claims brought by third parties due to your actions of creating or sharing public content.

4. Your Choices and Rights

A. Access and Control

You may:

• Update or correct your profile information
• Delete your account
• Change settings related to preferences and cookies
• Manage permissions (notifications, microphone, Bluetooth, etc.)

B. Marketing Communications

You may opt out of marketing emails at any time using the unsubscribe instructions provided in marketing emails.

C. Rights Under Applicable Law

Depending on your jurisdiction, you may have rights to:

• Request access to your personal information
• Request deletion or correction of inaccurate personal information
• Receive a portable copy of certain personal information
• Opt out of the sale or sharing of personal information, or targeted advertising, where applicable
• Direct us to limit the use of sensitive personal information to what is necessary to provide the Services
• Restrict or object to certain processing, or withdraw consent, where processing is based on consent
• Exercise privacy rights without discrimination

Requests may be submitted by contacting us at privacy@senson.ai. We may verify your identity before responding.

5. Children's Privacy

The Services are intended only for adults 18 and older. We do not knowingly collect personal information from individuals under 18. If we discover that such information has been collected, we will terminate the account and delete all data immediately.

6. Data Retention

We retain on servers in the United States or in other applicable local markets personal information for as long as necessary to:

• Provide the Services
• Maintain your account
• Meet legitimate business or legal requirements
• Resolve disputes and enforce policies

Retention periods vary based on the nature of the information and the purposes for which it is processed. We may retain aggregated or de-identified data for analytics and system improvement purposes, consistent with applicable law.

7. Third-Party Links

The Services may contain links to third-party websites or services. We do not necessarily endorse such third parties, and we are not responsible for the privacy practices of those third parties. Your use of such website and services is governed by the policies of those third parties.

8. Changes to This Policy

We may update this Policy from time to time. We will revise the "Last Updated" date and provide additional notice where required by applicable law. Continued use of the Services after future updates constitutes acceptance of the revised Policy.

9. Contact Us

If you have any questions about this Policy or our data practices, contact us at:

Sensa Something Inc.

11223 RUSH ST, Ste I

South El Monte, CA 91733

United States

Email: privacy@senson.ai

Purespring Technology Limited

SUITE 6503,

65/F CENTRAL PLAZA 18 HARBOUR ROAD WAN CHAI,

Hong Kong